iPad Tech Support

Troubleshooting Guides

Hardware Issues

Rapid Identity

User Issues

Damaged/Broken iPad*** Rapid Identity Overview
Forgotten Passcode/Locked out of the iPad
Lost iPad*** Reset Password Forgotten Password
iPad Disabled Message*** Change Security Questions
Problem Logging into an App or Site
Lost or Damaged iPad Charger Using the Portal Log into Rapid Identity to Access eMail, Drive, Canvas

Software Issues

 Missing App  
 App Not Working Correctly    
 Update iOS and Meraki    

***Submit service request

Contact Us for Assistance or Submit a Service Request

The Department of Technology is working remotely during the closure.
We will answer calls Monday-Friday from 8:00 a.m. to 3:30 p.m.