SchoolMessenger

Emergency Alerts and Notifications

A recorded message to the primary telephone number on record for a student

An e-mail IF selected by parent or guardian

A text message IF the cell phone's owner has previously opted in to receive those messages (see separate instructions below)

Parents are busy people. They need to get information on what is happening and how it impacts their students delivered in a timely manner, especially if there is an emergency. Eagle Point School District 9 (EPSD9) ensures that parents are in the know for routine events as well as emergencies such as bad weather closings or delay notifications. 

To ensure that all families know when school has been canceled or delayed, EPSD9 will place a call to all parents via SchoolMessenger around 6 a.m. The information will also be available on the District's website, the district’s Facebook page, and area television stations. The calls are made early in order to provide enough time to get to school. Additionally, parents can opt in to a text or email message. 

SchoolMessenger is the district's main tool for immediate outreach. This communications system allows the district to send mass telephone, e-mail and text messages to all our parents and guardians. The district has developed some protocols around how and when this tool is used. 

In the case of a School Closing or Delay, the district will use SchoolMessenger to send a message in all of these ways:  
1. A recorded message to the primary telephone number on record for a student 
2. An e-mail IF selected by parent or guardian 
3. A text message IF the cell phone's owner has previously opted in to receive those messages (see separate instructions below)

Who Gets the Message? 

The online registration that parents/guardians complete each year populates the district's student information system. New information from that system is downloaded into the SchoolMessenger's secure and confidential portal. Within 24-hours of being entered (or updated), a family may begin receiving communications.  Therefore, it is critical that the information provided during registration is correct AND if a phone number or email is changed, the correct school office receives the updated information.

How to Review Your Contact Settings and Preferences
You can easily review your contact information you already have on file with your child's school and manage your contact preferences by visiting http://go.schoolmessenger.com. Here you can download the SchoolMessenger mobile app for Apple and Android devices OR login to use the web-based version from your internet browser.
  • Get started by clicking the "Sign Up" button.
  • Use the same email address that you used for online registration when creating an account.
  • Make sure your phone number and email address are correct by either calling the school office or logging in to your Parent Portal. (Go to Parent Vue)
  • You must opt-in to receive text messages (SMS) from your child's school, text Y to 67587. You may opt-out at any time by going to http://schoolmessenger.com/txtmsg
Get started by clicking the "Sign Up" button.

Use the same email address that you used for online registration when creating an account.

Make sure your phone number and email address information are correct by either calling into the school office or logging in to your Parent Portal*. (Go to ParentVUE)

You must opt-in to receive important informational text messages (SMS) from your child’s school, text Y to 67587. You may opt-out at any time by going to.  http://schoolmessenger.com/txtmsg

Receive School News The Way You Choose
To make sure that you're receiving school news and alerts in the ways that work best for you when it comes to emergency alerts and notifications, check these two categories: Non-school Hours Emergency and School Hours Emergency. Additional categories of messages that can be set to your preference include Attendance and General.

You can review these by opening SchoolMessenger and going to Preferences.
To make sure that you’re receiving school news and alerts in the ways that work best for you when it comes to emergency alerts and notifications, check these two categories: Non-school Hours Emergency and School Hours Emergency. Additional categories of messages that can be set to your preference include Attendance and General.

You can review these by opening SchoolMessenger and going to Preferences. 
1. Click  on the upper left corner of the webpage. 
1. Click the menu on the upper left corner of the webpage.
2. Select Preferences.
3. You will see your contact type preferences highlighted in green on the new screen.
4. Click the category to see the specific phone numbers and email addresses being used by the system.

*Updating Your Phone Numbers or e-mail Addresses
Because this information is housed in our student information system, changes can be made using the ParentVUE website or app. We’ve included step-by-step directions for both platforms.

ParentVUE Website Instructions
ParentVUE App Instructions

If you have used online registration, you have an active account and will need to login with the account username and password you created during registration. If you do not remember your login information or have never used ParentVUE, please contact your school office for assistance. 

Additional School Messenger Resources
SchoolMessenger website
Creating a SchoolMessenger App Account
Getting Started with School Messenger/How to Login